Mupela
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Master Consumer Protection in DFS
Star this Commitment
Day 5 of 288
Mupela commits to:
1. Read one paper or report weekly
2. Attend two DFS events per year 3. Write one external-facing piece annually
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My Commitment Journal
 Mupela
March 21, 2026, 7:26 PM
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| Read the foreword and executive summary for "Applying behavioural economics at the Financial Conduct Authority." occasional paper. Seeks to understand how behavioral economics can be used to regulate firms who have an incentive to capitalise on consumer mistakes predicted by behavioral economics instead of competing on price and quality of service. | |
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Mupela
March 20, 2026, 9:16 PM
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| Finished first pass on a foundational paper "Consumer Protection for Financial Inclusions." Paper sets out to bridge regulator and academic understand of the concepts and challenges in consumer protection. Highlights the significant rise in adoption accelerated by new technologies and the challenges this poses. Explores fraud, high and hidden prices, post contract, discrimination and over indebtedness. | |
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Mupela
March 19, 2026, 6:27 PM
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| DFS consumer risks are increasingly intertwined. With genAi driving increased fraudulent activity, fraud economy becoming more organised, fraud as a service rising, lack of digital literacy posing risks. Eco-system wide efforts to detect and curb fraud quickly is imperative. | |
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Mupela
March 19, 2026, 6:22 PM
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| 1. Read blog post on DFS consumer risk "The Changing Nature of Consumer Risks in Digital Finance By Majorie Chalwe-Mulenga, Eric Duflos" | |
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Displaying 1-3 of 3 results.
March 20
Successful
Success
Success
Monica7
- Referee approval report
Mupela
- Committed user success report
Read the foreword and executive summary for "Applying behavioural economics at the Financial Conduct Authority." occasional paper. Seeks to understand how behavioral economics can be used to regulate firms who have an incentive to capitalise on consumer mistakes predicted by behavioral economics instead of competing on price and quality of service.
March 19
Successful
Success
Success
Monica7
- Referee approval report
Mupela
- Committed user success report
Finished first pass on a foundational paper "Consumer Protection for Financial Inclusions." Paper sets out to bridge regulator and academic understand of the concepts and challenges in consumer protection. Highlights the significant rise in adoption accelerated by new technologies and the challenges this poses. Explores fraud, high and hidden prices, post contract, discrimination and over indebtedness.
March 18
Successful
Success
Success
Monica7
- Referee approval report
Mupela
- Committed user success report
Read "The Changing Nature of Consumer Risks in Digital Finance By Majorie Chalwe-Mulenga, Eric Duflos"
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